Platinum Imports

Postal Information

Some items are free postage; the term free postage refers as follows,

 

Items which are less than 2kgs in weight are for the whole of the UK.

 

Items heavier than 2kg, i.e. door, wing, alternator, such items will only be delivered to the Mainland only, excluding any Islands, Northern and Southern Ireland.

 

International Postage

 

All prices shown are as follows:

 

Items weighing less than 2kgs are for Worldwide

 

Items weighing more than 2kgs are for the Europe region only

 

The cost for remaining countries will need to enquire first or an invoice will be sent on check out once the order has taken place.

 

Collection

 

Collection is available free of charge and can be contacted on 07595162668

Postcode for collection

 

334 Meanwood Road

Leeds

Ls7 2jf

 

Appointment basis only.  

Any issues please send a message and we will be in touch.


Delivery Procedures

 

We post all items regardless of value; all items are sent as recorded delivery. We use Royal mail and a local courier company. Both have there own insurance if items are damaged during post.

Royal mail procedure- please ensure that you check the item properly when  received, open package to make sure item  is not damaged, if item is damaged then please mention this to the person delivering  it. Sign it damaged and take the name of the person delivering. Then inform us and we will send you the original receipt and then you can claim from royal mail.

Local Courier Companywhen item is received please check item and make sure item is not damaged. If item is damaged please write what the damage is and take the name of the person delivering. A claim can only be processed if damage is reported within 3 days of receiving item/s. A claim form will be filled out with the courier company and then processed.

 

If you sign for the goods and do not note down the damage then you will not be covered and a claim can not be processed and I will not be able to do anything about this.

 

The quicker you pay for an item the quicker items will be dispatched. Please be patient if it takes time could be down to delays.